Terms of Service
Last Updated: September 2026
Please read these Terms of Service (“Terms”, “Agreement”) carefully before using TradesGuide.co.uk (“the Website”, “Service”, “we”, “us”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing our cost guides, using our benchmark calculators, or submitting quote request forms, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
1. Description of Service
TradesGuide.co.uk provides:
- Independent price research, industry benchmarks, and editorial cost guides for domestic trade services across the United Kingdom.
- A free quote referral matching service connecting homeowners and property managers (“Users”) with independent local tradespeople and certified contractors (“Service Providers”) directly or via third-party quotation networks.
We do not perform physical trade work, provide chartered structural assessments, or act as an employer, partner, or agent of any matched contractor.
2. User Representations and Lead Form Submissions
When submitting an enquiry or quote request on our Website, you represent and warrant that:
- You are at least 18 years of age and resident in the United Kingdom.
- All contact information, property details, and postcode entries provided are true, accurate, current, and complete.
- You are the legal owner of the subject property, or have express written authority from the property owner to commission estimates for the specified works.
- You expressly consent to having your contact details forwarded to independent Service Providers or referral partners solely for the purpose of fulfilling your quotation request.
We reserve the right to decline, moderate, or discard any submission that appears fraudulent, incomplete, abusive, or automated.
3. Independent Contractor Relationship & User Contracts
- Direct Contracts: Any contractual agreement, scope of works, payment schedule, or guarantee agreed upon following an introduction through our Service is formed exclusively between you and the Service Provider. TradesGuide.co.uk is not a party to any contract between Users and contractors.
- No Supervisory Role: We have no control over, and accept no responsibility for, the quality, safety, legality, timing, or execution of works carried out by Service Providers.
- Pricing Autonomy: Published price ranges are market estimates. Service Providers set their own commercial rates and retain complete discretion over quotes issued following on-site assessments.
- Dispute Resolution: In the event of a dispute regarding workmanship, delays, property damage, or pricing, you agree to address and resolve the claim directly with the contracted Service Provider.
4. Consumer Due Diligence & Safety
Before committing to any physical works or making financial payments to an introduced contractor, you are strictly advised to:
- Verify that the contractor holds valid public liability insurance and, where applicable, professional indemnity cover.
- Inspect valid licensing, certifications, or competent person memberships appropriate to the trade (e.g., Gas Safe Register, PCA, RICS, NICEIC, TrustMark).
- Request and retain written quotes, contracts, and scope-of-work documents detailing material specifications, disposal procedures, and warranty terms.
5. Intellectual Property Rights
All editorial copy, proprietary cost benchmark matrices, design layouts, graphics, logos, and code on TradesGuide.co.uk are the exclusive intellectual property of TradesGuide.co.uk and are protected by copyright, trademark, and database laws of the United Kingdom.
You may not scrape, reproduce, duplicate, copy, sell, or exploit any portion of our data or content for commercial use without express prior written consent from us.
6. Disclaimer of Warranties
The Website and its contents are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied.
To the maximum extent permitted by applicable law, TradesGuide.co.uk disclaims all warranties, including but not limited to:
- The accuracy, reliability, or completeness of cost guides, duration metrics, or technical editorial advice.
- Uninterrupted or error-free access to our quote submission systems.
- The availability, performance, or competence of any third-party trade professional matched via our platform.
7. Limitation of Liability
To the fullest extent permitted by law in England and Wales, TradesGuide.co.uk, its directors, employees, partners, and affiliates shall not be liable for any:
- Direct, indirect, incidental, special, consequential, or punitive damages.
- Loss of profits, data, revenue, or business reputation.
- Property damage, personal injury, structural defects, dampness, roof timber issues, or mortgage loan rejections arising out of your engagement with any independent contractor.
Nothing in these Terms shall limit or exclude liability for death or personal injury resulting from our proven negligence, fraud, or fraudulent misrepresentation.
8. Third-Party Links and Tools
Our Website may contain links to third-party websites, trade associations, or affiliate services that are not owned or operated by TradesGuide.co.uk. We have no control over the content, policies, or practices of any third-party websites and assume no liability for their services.
9. Termination
We reserve the right to suspend or terminate your access to the Website immediately, without prior notice or liability, for any breach of these Terms of Service.
10. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the courts of England and Wales.
11. Amendments to Terms
We reserve the right to revise or replace these Terms at any time at our sole discretion. Material changes will be indicated by updating the “Last Updated” date at the top of this page. Continued use of our Website following any revisions constitutes your acceptance of the updated terms.
12. Contact Information
If you have any questions or require legal clarification regarding these Terms of Service, please contact us at:
- Email: support@tradesguide.co.uk
- Service: TradesGuide.co.uk (Independent UK Trade Benchmark Network)